Reviews open delivery tickets and prioritize billing activities Creates invoices that are accurately generated and submitted on a timely basis Discuss insurance coinsurance, copays, and deductibles with patients and educate them on their insurance coverage as needed Set up, edit, and maintain payment arrangements in advance or post treatment of patients Researching and resolving denials from upstream issues through receiving payment on the claim Ensures timely payment by identifying denial trends Understands how to research and work closely with insurance carriers for reimbursement requirements Provide exceptional Customer service to patients and support the patient pay team