Company Overview: Mint Hill Express is a bustling shipping and printing hub located at 11300 Lawyers Rd STE J, Mint Hill NC 28227. We're dedicated to providing exceptional customer service and innovative solutions to our clients, ensuring every experience is seamless and satisfying.

Position Title: Front Desk Intern with Graphic Design and Social Media Focus

Location: Mint Hill Express, 11300 Lawyers Rd STE J, Mint Hill NC 28227

Duration: Summer 2024, 3 months

Position Summary:
Join us as a Front Desk Intern with a focus on Graphic Design and Social Media. This internship offers a unique opportunity to dive into customer service while honing your skills in graphic design and digital marketing within a vibrant retail setting, all while learning the ins and out of the shipping and printing business.

Key Responsibilities:

1. Front Desk & Customer Service:
- Welcome and assist customers with inquiries, orders, and transactions.
- Provide expert guidance on shipping options, printing services, and product details.
- Manage incoming calls and emails, addressing customer needs promptly and professionally.
- Maintain a tidy and inviting front desk area for a positive customer experience.

2. Social Media Content Creation:
- Develop engaging content for social media platforms (e.g., Instagram, Facebook) to showcase our services and products.
- Collaborate with the marketing team to brainstorm creative campaigns that resonate with our audience.
- Craft visually appealing graphics, images, and videos to complement social media posts and uphold brand standards.
- Engage with our online community by responding to comments and messages to foster relationships and boost brand visibility.

3. Graphic Design:
- Utilize Adobe Photoshop, Illustrator, and other design tools such as Canva to create eye-catching print materials like flyers, posters, and banners.
- Assist customers in designing custom prints, offering guidance on layout and design elements.
- Coordinate with the printing team to ensure accurate reproduction of designs and timely order completion.
- Stay updated on design trends and techniques to continuously elevate our offerings.

Qualifications:

- Enrolled in a relevant degree program (e.g., graphic design, marketing).
- Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator, Canva and video editing software.
- Strong communication skills and a passion for providing outstanding customer service.
- Detail-oriented with the ability to manage multiple tasks efficiently.
- Creative thinking and a willingness to learn and grow in a fast-paced environment.

Benefits:

- Hands-on experience in a professional retail setting with opportunities for mentorship and skill development.
- Exposure to various aspects of business operations, including customer service, graphic design, and social media marketing.
- Flexible schedule and potential for part-time employment opportunities post-internship.
- Networking opportunities with industry professionals and potential for career advancement within Mint Hill Express.

Take the next step in your career with Mint Hill Express! Apply now and embark on an exciting journey in shipping, printing, and digital marketing.